Legal & trust

Shipping & Delivery Policy

How digital subscription access is delivered and where responsibility lies for independent dealer-to-dealer shipments.

Last updated: 21 September 2026

01

Digital service only

DealerBase sells access to a digital B2B marketplace subscription. SMART AGRI SOLUTIONS does not ship physical pesticide or agricultural-input products through this subscription purchase.

02

Activation timeline

Successful subscriptions are normally activated immediately after confirmed payment. If activation is delayed, allow up to 24 hours and contact support@dealerbase.in with the payment reference. Access is delivered to the DealerBase account used at checkout.

03

Dealer-to-dealer delivery

Any packing, transport, insurance, delivery area, risk transfer, invoice, return or product-delivery commitment is agreed directly between the relevant buyer and seller. DealerBase does not take custody of listed goods and is not responsible for shipment performance unless a future service expressly states otherwise.

04

Service availability

Planned maintenance, network outages, app-store processing and third-party failures may temporarily affect access. We use reasonable efforts to restore the digital service promptly.